expert eye care

Privacy Policy


Website privacy policy

This privacy policy sets out how Laser Vision Scotland uses and protects any information that you give Laser Vision Scotland when you use this website.
Laser Vision Scotland is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Laser Vision Scotland may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6th February 2018.

What we collect
We may collect the following information:

  • Name
  • contact information including email address and postcode
  • other information relevant to customer service queries and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Promotional correspondence emails or mailing about new products, special offers, events or other information which we think you may find interesting.

How we gather information

Information is gathered through:

  • Email
  • Website contact forms
  • Facebook messages / posts
  • Trustpilot

Information will only ever be retained if

  • you have given us your express, active consent to do so
  • if it is required for your clinical records
  • if it is required to meet a customer service request (e.g to make an appointment)
  • Competition entry – data will be destroyed upon winner announcement and closing date.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other affiliated websites or websites of interest.

Affiliated websites are:

  • Facebook
  • Twitter
  • Trustpilot
  • Private hospitals such as Spire Healthcare, BMI, Nuffield
  • Chatra

We will only ever share information with these sites with your express consent and we will endeavour to ensure that data shared with these affiliated sites complies with all current data protection regulations.

However, if you follow a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Do not opt in to marketing communication on our site / or elsewhere.
  • If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at

We will never sell, distribute or lease your personal information to third parties unless we have a legal obligation to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. This is free of charge. If you would like a copy of the information held on you please write to Laser Vision Scotland, 64 Fountainhall Road, The Grange, Edinburgh EH9 2LP.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.